1. WHAT KINDS OF INFORMATION DO WE COLLECT:
  • Information you’ve provided to us:

We collect information about you when you provide it to us, including when you create an online account, subscribe to one of our titles, respond to one of our promotions, order or register your interest in one of our products, or post a comment under an article, signup for newsletter. This could be via your computer browser, via an app, by telephone, or by post.

  • Information from your device:

We collect information from and about the device you are using when you interact with one of our websites or other products/services, including adverts.

This may include:

(i) Device Type: Information about your operating system, hardware, software, browser type in order to tailor the experience to your device (e.g. screen resolution).

(ii) Device Operations: Information about your operations and behaviours performed on your device to tailor the experience based on how you or similar users have interacted with our content.

(iii) Unique identifiers: device IDs in order to save your preferences against an identifier to refer to on subsequent pages.

(iv) Device Settings: Information from your device’s setting such as access to your GPS location/Information related to the location of your device so that we know which version of the website to serve you;

(v) Network/connections: Your IP address, so that we can recognise if you have visited us before and allow your device to communicate with our websites.

(vi) Cookies: Data from cookies or similar technologies placed on your device which tells us about your use of our websites and/or selected third party websites. Please see Section 10 “Cookies” below for more information about our use of cookies and other similar technologies.

  • Information about transactions made

If you purchase anything or make any other financial transactions on any of our websites, we collect information about your purchase and ask for information including your name, e-mail address and delivery address to be forwarded on to the vendors who are responsible for delivering your order. This does not include payment information such as your credit/debit card number.

  • Information from partners

Where you have registered or created an account with one of our websites, we may obtain information about you from other companies who have obtained your permission (through their own privacy policies) to share information about you. For more information about this, please see “Personalisation/Identifying Your Interests” in Section 2 below.

  • Social media:

If you log-in to our websites through a social media site, such as Facebook, you are granting permission to Facebook to share your user information with us. This will include your name, email address, date of birth, location, plus any other information you have permitted Facebook to share with third parties. If you remove the app from your Facebook account, we will no longer have access to this information.

  • Information about other people

By supplying us with information about someone else, you confirm that they have authorised you to provide us with their information (including sensitive personal data) on their behalf.

Before you use “email a friend” or “share this article” buttons please make sure that anyone you wish to email or share with are happy for this to occur and expect to receive the email or article. You may only share the details of another person with us where you have their express permission.

  1. HOW WE MAY USE YOUR INFORMATION
  • Delivering services

By using our websites and other products and services, we may process your information for the purpose of providing you with such products and services and managing our relationship with you, which shall include (without limitation):

- communicating with you in relation to your account or service, service updates or other non-marketing communications;

- contacting you where a checkout journey is not completed if you have provided your information;

- delivering customer services and support;

- dealing with, and responding to you about a comment you have submitted for or on our message boards, blogs and other such user generated content facilities;

- ensuring the integrity of votes, competitions and polls;

- maintaining records of our communications with you if you get in contact with us;

- obtaining customer reviews and conducting market research.

- responding to press complaints submitted both direct to us and via the Press Complaints Commission (PCC) 

Legal basis for these processing activities: Legitimate Interests

  • Communicating with you

In accordance with your preferences and data protection legislation, we may use your information to send you direct marketing communications. This may include communications by post, telephone, email or SMS about our products and services, events and special offers, mobile phone notification.

We may also send you periodic newsletters about your chosen services, inform you of promotional offers that you might find interesting, and inform you about the any changes to our products and services where we have permission to do so.

Legal basis for processing this data: Consent/Legitimate Interests

  • Personalisation/Identifying your interests

We may use your information to provide you with a greater personalised experience when you visit/use one of our sites and for insight and marketing purposes.

We provide personalisation by using data you submit to us, cookies, IP addresses, web beacons or similar technologies in relation to the devices you use. By doing so, we can provide you with editorial content and/or advertising that we believe is more relevant to your interests. Please see Section 10 on Cookies below for more information about our use of cookies and similar technologies and how you can adjust your settings.

Legal basis for this processing activity: Consent

We may also overlay demographic and lifestyle data from CACI and Acxiom to help us understand what you might be interested in for insight and marketing purposes (also known as “profiling”). CACI and Acxiom data are built using a variety of sources, including publically available data (such as the electoral register and UK Census records) or from surveys and polls where you have given permission for your data to be shared. For more information on these partners and how you can opt-out of having your data shared with us from these sources for profiling purposes, please see the section entitled “Marketing Personalisation” in Section 4 below. 

Legal basis for this processing activity: Legitimate Interests

  • Tailored advertising

We use advertising to fund some of our websites. Some advertising is “contextual” meaning it is shown due to the particular webpage you are presently viewing. Other advertising, known as “online behavioural advertising” is shown to you based upon your likely interests, which are inferred from your device’s browsing history. This information is collected through the use of cookies and similar technologies. For more information on controlling your tailored advertising preferences, please see Section 10 on Cookies below.

Sometimes we allow advertisers to show advertisements directly on our website, which are tailored to you based upon information they have obtained, such as your browsing history on their own websites.

Other times we will arrange for our customers to be shown advertisements on our own or other websites. These advertisements are tailored to you with information we have obtained from your browsing on our websites via cookies.

Where we arrange for our customers to be shown advertisements, we use technological and contractual mechanisms to protect your cookie data and to ensure that your browsing data used for advertising is not used by advertisers or other website owners for other purposes, such as linking online behavioural advertising data with your contact details, unless you have provided the advertiser or other website with your express permission to do this.

When you are shown an advertisement, our advertising systems do not know who you are or your contact details (such as your name, email address or postal address).

Demographic information from your registration on our websites (such as your age, gender and city) may also be used to tailor the advertising we arrange to be shown. Your demographic information is not shared with advertisers.

We may also target advertising on social media sites to specifically include customers who have registered for our products and services or previously visited our websites.

Contextual data is being collected by Premutive LLC 

Legal basis for this processing activity: Consent

  • Location based services and advertising

Where we provide services that utilise your device’s location, such as local weather or news, your location will be determined either from a lookup of your IP address in a “GeoIP” database which lists information provided by your ISP (usually your closest town or borough) or your precise location directly from the device (such as through GPS or Wifi on mobile devices) where you have granted permission for us to access this location information via your device settings. We use such information to provide you with a more tailored, relevant experiences when using our websites.

Where you have granted permission to access your device’s location and consented to us to use your data for advertising purposes, this location information may be used to tailor the advertising you receive, including showing you certain advertisements when you are in the vicinity of a particular location.

Legal basis for this processing activity: Consent

  • Measurement and analytics

We may use certain information (such as the websites that you visit and advertisements you see or click on) to help advertisers and other promotional partners measure the effectiveness and distributions of their advertisements and promotions.

Legal basis for this processing activity: Legitimate Interests/Consent

  • Improving our services and products

We may use your information to monitor and improve our products, content and services. This may include (without limitation):

- developing the design and style of the our products and services to make improvements

- carrying out statistical, technical and logistical analysis to inform our strategic development

- blocking disruptive use and ensuring the security of our products and services

If you have registered on our websites, we may analyse the information we hold on you in aggregate with our other customers to improve our advertising systems.

Legal basis for this processing activity: Legitimate Interests

  • Message boards, blogs and other public forums

Our websites may provide message boards, blogs and other user generated content facilities. Anything that you share will become public information. You should always be careful when deciding to disclose your personal information. Please see our Terms & Conditions

Regulatory compliance

We may share your personal data with the Audit Bureau of Circulations Ltd so they can verify aggregated statistics about circulation and usage of our products or review our policies, processes and procedures for compliance with relevant standards. You can view their privacy policy by following this link.

Legal basis for processing this data: Legitimate Interest

  1. LEGAL BASES FOR PROCESSING YOUR DATA

Contract: We process some of your data as a necessary part of performing our contractual obligations to you. For example, ensuring products you buy can be delivered to you.

Consent: Some processing activities will only be done where we have sought your prior consent. If we require your consent, we will provide you with full details of the information that we would like and the reason we need it. Once given, you have the right to withdraw your consent again at any point and we will be obliged to stop processing your data and delete it unless we can demonstrate that another legal basis applies.

Legitimate Interests: We process some of your data because it is in our Legitimate Interests to do so. Where this is the case, we have considered the impact using your information may have on you, and limited our use to only what is strictly necessary. Where we are using this as our basis, we can provide you with an explanation of why the processing is in our interests and you are free to contest this decision if you wish.

  1. HOW WE MAY SHARE YOUR INFORMATION
  • Sharing with third-party partners

Vendors: When you purchase goods or services from us, we partner with specialist companies to fulfil your order and provide certain customer services. This includes vendors who you may have bought something from and specialist companies who assist us in obtaining ratings and reviews of product(s) and/or service(s). We usually remain the data controller of your information and the other companies only process data under our instructions and cannot use the information for their own purposes. If one of our third party partners acts as data controller of your personal data (whether or not as a data controller in common with us) we will let you know before you register for the service.

Promotions: Sometimes we bring you promotions in association with other companies. If you enter such promotions, the other company will use the information you submit and we provide to them as a data controller in line with their own privacy policies. We’ll let you know the precise arrangement at the time you provide your personal information.

Affiliates: We regularly partner with industry affiliates to bring you special deals on products and packages you may find of interest. These include variety of industry specific providers.  These providers collect marketing permissions for us and share data back with us about your purchases in order for us to measure the effectiveness of our marketing campaigns.

If you decide to book a holiday with an affiliate, use their advisory services or set up an account, or purchase a financial product, these affiliates will be data controllers of the information you have provided them in order to administer your relationship with them and will handle your information in accordance with their own privacy policies.

Functionality: We may share information about you with suppliers that we engage to help us provide our services and/or functionality of our websites. For example, we share data with Google to prevent certain website functions from being abused. Where this happens your data will be processed in accordance with Google’s Privacy Policy.

Advertisers: We may provide third party advertisers with reports containing aggregate statistical data about our customers’ use of our websites to determine the kinds of people viewing their ads and how they are performing. This aggregated information may include demographic data such as age range and/or geographic location of groups of our customers.

This aggregated data does not include contact details (such as names, addresses or email addresses) that can be used to personally identify you or contact you.

Marketing personalisation: We may match your data with data held by CACI and Acxiom, to add extra lifestyle and demographic insight information to your account with us which we then use to make our marketing more relevant to you (subject to your communication preferences and our internal policies and procedures). We can only obtain this information where they have your permission to share this information with us in line with their privacy policies. You can opt-out of having your personal information profiled in this way by contacting us or adjusting your account settings. For more information on these partners and the data it provides, and to opt out of their programmes directly, please visit them at CACI and Acxiom.

www.vt.co  is part of the Jungle Creations Ltd. Digital properties operated by Jungle Creations Ltd may, use and share, within that organization, the information you provide and other information held about you for the purposes set out in this Policy. For more information about the Jungle Creations Ltd please see the Jungle Creations  website and the Jungle Creations’s  Privacy Policy.

Change of Control: We may transfer, sell or assign any of the information described in this Policy to third parties as a result of a sale, merger, consolidation, change of control, transfer of assets or reorganisation of our business.

  1. DETAILS OF TRANSFERS TO THIRD COUNTRIES AND SAFEGUARDS

Any organisation who has access to your information in the course of providing services on our behalf will be governed by contractual restrictions to make sure they protect your information and comply with applicable data protection legislation.

Where these organisations are based outside of the EEA in a jurisdiction that has not been deemed adequate by the EU, we enter into EU approved model clauses with them to ensure appropriate safeguards are in place.

  1. HOW OUR BRANDS WORK TOGETHER

The VT, VT Joystix, VT Aardvark, VT Rhythmic, VT Popcorn, VT Action, VT Play, Viral Thread, Four Nine, Four Nine Looks, Four Nineteen, Four Nine Hacks, Viral Motion, Twisted, Twisted Explore, Twisted London, Brush, Howlers, Rhythmics, Craft Factory, Craft Factory Kids, Craft Factory At Home, Level Fitness, I Want One, Presents, VS., Daily Laugh, Jungle Creations  share infrastructure, systems and technology and all fall under the data control of Jungle Creations Ltd. These brands work together to understand how our users interact with our products and services, and to share insights to improve our products and services.

  1. HOW CAN YOU EXERCISE YOUR RIGHTS UNDER THE GDPR
  • Access: If you wish to exercise your right to access a free copy of your data, you can contact us at the contact details provided below at Section 12.
  • Deletion: To ask us to delete your personal data, please contact us at the contact details provided below at Section 12. However, there may be circumstances where we are legally entitled to retain it.
  • Rectification: If you wish to update or rectify your data, you can do this directly by accessing your account settings.
  • Revoke consent: If you wish to object to the processing of your data for direct marketing or online behavioural advertising purposes, you can opt-out by updating your settings or, for direct marketing, clicking on the “unsubscribe” link in any marketing email or newsletter you receive from us.
  • Objection to automated profiling: If you wish to opt-out of having your personal information profiled for personalisation purposes you can adjusting your account settings or contact us directly.
  • Objection to legitimate interests: If you wish to object to our processing of your data where we are pursuing our legitimate interests or those of a third party please contacting us as at the contact details provided below stating the nature of and reasons for such objection.
  • Complain: You also have the right to lodge a complaint about us with our supervisory authority, the Information Commissioner’s Office.

If you are contacting us to exercise any of your rights under the GDPR, you will have to provide valid proof of identification. We are required to respond to your request within 1 month.

  1. DATA RETENTION AND ACCOUNT DELETION

We store your data for no longer than necessary in relation to the purpose under which such data was collected. This is determined on a cases by case basis and depends on things such as the nature of the data provided, why it was collected, the legal basis we rely upon to process the data, and our relevant legal or operation retention requirements. For example, if you request to delete your account we still have to retain some data for fraud prevention purposes and financial auditing.

  1. CHILDREN & YOUNG PEOPLE

Our websites and other products and services are not aimed at children. We do not target, intend to collect, or knowingly collect or otherwise process information from anyone under the age of 13.

If you are under the age of 13, we request that you do not provide us with your information and do not use our websites.

If you are a parent or guardian of a child under 13, please contact us if you are aware that your child has used our websites or otherwise provided their information to us without your consent. We will delete or otherwise cease processing your child’s personal information within a reasonable time.

If you are aged 13, 14 or 15, we request that you seek your parent or guardian’s permission before providing us with your information or using our websites.

In accordance with industry best practice guidelines, we may retain your information for a reasonable amount of time to make sure that we do not contact you in the future.

  1. COOKIES

When you use our websites we may collect information using cookies or similar technologies.

What are cookies and how do they work?

Cookies are small files that are downloaded to your computer or mobile device when you visit a website. Your browser sends these cookies back to the website every time you visit the site again, so it can recognise you. This allows websites to tailor what you see on the screen.

Do you use other technologies which are similar to cookies?

Yes, we use the following:

  • Web beacons: Our websites and emails often contain small invisible images known as 'web beacons' or 'tracking pixels'. These are used in a way similar to cookies to:

- understand when a particular part of a webpage or email is viewed,

- understand how successful an article or an email marketing campaign has been

- verify any clicks through to links or advertisements contained in emails

  • Flash cookies: In certain situations we use Adobe Flash Player to deliver video clips. Local Shared Objects (Flash cookies) are used to provide functions such as remembering your settings and preferences.
  • Tracking URLs: These are web links that allows us to measure when a link is clicked on. They help us measure the effectiveness of campaigns and advertising and the popularity of articles that are read.
  • Device identifiers: We use device identifiers on mobile devices in the same way as cookies are used on web browsers. A device identifier is a unique number on your device which allow us to remember your device.

We use these similar technologies on websites, emails, for the same purposes and in much the same way as we use cookies on websites. We will use “cookies” and “websites” below as shorthand for “cookies and similar technologies” on “websites and in emails”.

What do you use cookies for?

Cookies and other online tracking technologies are an important part of the internet. They make using websites much smoother and affect lots of the useful features of websites.

There are many different uses for cookies, but for within our sites, they fall into the following groups:

(i) Cookies that are needed to provide the service you have asked for (Essential)

Some cookies are essential so you can move around our websites and use their features. Without the use of these cookies parts of our websites would not function.

(ii) Cookies that collect information about your choices and preferences (Functional / Preference)

These cookies collect information about your choices and preferences, and allow us to remember things like:

(iii) Cookies used to understand how people use our products and services (Analytics)

We use analytics cookies to gather information about what pages, links and sections of our websites are popular and which ones don't get used so much to help us keep our sites relevant and up to date. They are also useful to be able to identify trends of how people navigate our sites so we can identify improvements to make to the customer journey

We may combine information collected by analytics cookies with other information that you provide to us. For instance, if you have registered for an account with us, we may combine your contact details other information you provide us with the browsing history from your device collected by analytics cookies (including data collected from before you registered and when you are signed-out).

We may also use this combined information to improve our products and services. For instance, we may analyse this information in aggregate to improve our advertising systems.

(iv) Cookies used to show advertising that is relevant to you (Tracking and Advertising)

Some advertising, known as “online behavioural advertising” is tailored to you and uses information collected by first party and third party cookies based your web browsing activity. Cookies are placed on your browser to remember the websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites who use the same advertising networks.

To help us deliver relevant advertising using cookies, we use Google Double Click. Click here to find out more about Google Double Click.

We also use these cookies in order to:

  • know how many advertisements we serve, how many times these are clicked or hovered over with a mouse cursor, how many advertisements we show to a given user and how many customer actions these generate.
  • understand which customers reach a sale or other action page on an advertiser’s site. This allows us to monitor how many sales or actions we achieve for an advertising client, and therefore, how effective our advertising is.
  • protect our advertisers' brands, we often use a technology that scans the page to ascertain that it is safe from profane, sensitive & potentially brand-negative topics, before serving an ad there. This process is called “ad verification”.

Ad-blockers: We and our advertisers may use information from within our webpages to determine whether you have an ad-blocker enabled. This information may be stored or associated with your device (including through the use of cookies) to re-insert advertisements on our websites and to understand how our customers use ad-blockers. The advertisements that are re-inserted may include those from ad-blockers’ “white lists” or that promote our own products and services. We reserve the right to restrict your access to some or all of our website while you have an ad blocker turned on.

Do Not Track: Our websites do not respond to "Do Not Track" (DNT) browser settings.

Managing Cookies 

You can change your cookie settings on this website at any time via your Privacy Settings (<-- CONSENT TOOL LINK PENDING)

Cookies can also be controlled using the following instructions:

  • Mobile Devices: When using a mobile device, you can opt-out of receiving online behavioural advertising by selecting ‘Limit Ad Tracking’ in the Settings of your Apple iPhone or iPad, or the “Opt out of interest-based ads” in the Settings on your Android device. You may also be able to reset your unique identifier used for online behavioural advertising (referred to as an “Advertising ID”) in the Settings on your Apple or Android device.
  • OBA Cookies: If you are primarily concerned about third party cookies generated by advertisers, you can turn these off by going to Your Online Choices.
  • Web-Beacons: You can usually prevent the operation of web-beacons by changing your web-browser cookie settings and your ad choices, or for those in emails, by switching off images in your email client or viewing emails using only the “text” display (rather than “HTML” display”). See the “Help” section of your email client for instructions. Please see the All About Cookies website for further information about managing your options.
  • Flash Cookies: You can manage the use of Flash technologies with the Flash management tools available at Adobe’s website.
  • You can also visit the trade body representing these advertising platforms where you can control your third-party online advertising preferences by going to the Network Advertising Initiative.
  • Browsers: The links below take you to the help sections for each of the major browsers that will tell you how you can manage your cookies:

Firefox

- Internet explorer

Chrome

Safari OS X

Safari iOS

Android

Blackberry

Windows phone

Please note that our website and other products and services may not work correctly (or at all) if you change certain preferences. For example, you may not be able to purchase products via our websites. However, you may still be able to place an order via our telephone order line.

Where you use our websites, similar technologies to cookies are used for analytics. It is not presently possible to opt-out of these similar technologies. If you are not happy to be included in our analysis, please do not use our websites.

Please also note that after applying these settings, you will continue to receive advertising, however, it may not be tailored to your likely interests using information collected from cookies and similar technologies on your device.

  1. UPDATES TO THIS POLICY

We reserve the right to make changes to this Policy. Where changes are made, we will post the revised Policy here with an updated effective date. Please check regularly for any changes to this Policy.

  1. HOW TO CONTACT US:

If you have any queries or comments about this Policy or to exercise any of your rights under the GDPR, please contact us by email at:

[email protected]

Alternatively, you can write to us at:

Data Protection & Privacy

Jungle Creations Ltd

6 Batty St.

London, E11RH

U.K.

 

**Competition Terms & Conditions**

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions and by participating all claimants will be deemed to have accepted and be bound by the terms and conditions. Please retain a copy for your information.

  1. The Promoter: Craft Factory (Jungle Creations), 6 Batty Street E1, London E1 1RH.
  2. The Supplier: Please see each individual promotion for details of the prize supplier.
  3. Eligibility: This prize promotion is open to UK residents (England, Scotland, Wales and Northern Ireland) aged 18 years or over, excluding employees and their immediate families (spouse, parent, child, sibling, grandparent and/or “step” family), of The Promoter, associated agents or anyone professionally connected with the prize promotion.
  4. Promotional Period: Please see each individual promotion for its prize pool.
  5. Entry Instructions: Please see the individual prize promotion for entry details.
  6. Only one entry per person per prize promotion unless otherwise stated in the individual promotion. All additional entries will be disqualified.
  7. Any entries that the Promoter consider (in our absolute discretion) to be dangerous, vulgar, offensive, indecent, illegal racist, copied, offensive, cruel or fraudulent, or infringe on the rights or copyright of others will be immediately disqualified.
  8. No third party or bulk entries. If it becomes apparent that either a participant or household is using any means to circumvent this condition such as, and without limitation, multiple email accounts, multiple reproduced or computer-generated entries, using multiple identities, fraudulently falsifying data, acting fraudulently or dishonestly in the opinion of the promoter or otherwise acting in violation of these terms, these participants will be disqualified, and any prize entitlement will be void.

Incomplete, illegible, misdirected or late entries will not be accepted. Proof of sending will not be accepted as proof of delivery or receipt. No responsibility can be accepted for entries that are incomplete, lost due to technical reasons, corrupted, delayed, wrongly delivered, or not received for whatsoever reason.

  1. Prize Fund: Please see each individual promotion for its prize pool.
  2. Winner Selection: Prize draw winner (s)will be randomly selected by a computerised random generator from all entries. Skills based entries shall be judged based on the judging criteria, set out in the promotion, by a panel which shall include one judge independent to the Promoter.
  3. Winner Notification: The winners will be notified by email via the account provided at point of entry within 14 days of the closing date and will have 14 days from notification to claim their prize. If a winner does not claim their prize within this timeframe the promoter reserves the right to withdraw prize entitlement and will award the prize to a reserve drawn at the same time as the original.
  4. It is the responsibility of the entrant to provide correct, up-to-date details when entering the prize promotion and acceptance of the prize. The Promoter cannot be held responsible for winners failing to supply accurate information which affects prize acceptance or delivery of their prize.
  5. General: Promoter’s decision is final and binding. No correspondence will be entered into. Entry implies acceptance of these terms and conditions.
  6. Prizes must be accepted as offered by the named winner. There is no cash or alternative prizes, in whole or part. The prizes are not transferable and cannot be resold.
  7. The Promoter reserves the right to substitute a prize of equal or greater value should circumstances outside its control make this necessary.
  8. The Promoter reserves the right to verify winners and ask for proof of identity, age and address and to withdraw prize entitlement where there are reasonable grounds to believe there has been a breach of these terms and conditions.
  9. You agree that if you are a winner, you will take part in and co-operate fully with reasonable publicity and to the use of your name, photograph and any comments in such publicity without any fee being payable.
  10. By entering the Promotion, each entrant grants the Promoter a world-wide, perpetual, irrevocable, non-exclusive, transferable, royalty free and sub-licensable right and licence to use reproduce, modify, adapt, publish or display (in whole or in part) any intellectual property contained in the content of their entry, without royalty, payment or other compensation. Each Entrant agrees not to assert any moral rights in relation to such use and warrants that they have full authority to grant such rights.
  11. The name and county of the winners can be obtained by sending an email, 28 days after the prize promotion closing date, to [email protected] .
  12. The Promoter reserves the right, at its sole discretion, to eliminate or disqualify any entries or entrants that it regards as being in breach of these terms and conditions or the spirit of the Promotion. Those who try to circumvent the entry process and/or entry instructions by any method, will be disqualified and any prize award will be void.
  13. Entry into the Promotion is at the entrant’s sole risk. To the extent permitted by law, neither the Promoter nor Supplier accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims (whether in contract, tort or otherwise) suffered by entrants or any third parties arising out of or in connection with the Promotion and/or accepting a prize. The Promoter and Supplier further disclaim liability for any injury or damage to entrants or any other person relating to or resulting from participation with this Promotion save that nothing in these terms and conditions shall act to limit or exclude the Promoter and Supplier’s liability resulting from its negligence or fraud.
  14. If for any reason, the Promotion is not capable of running as planned for reasons (including but not limited to tampering, unauthorized intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this Promotion), the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the Promotion.
  15. If an act, omission, event or circumstance occurs which are beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
  16. The Promoter accepts no responsibility for system errors or other issues that may result in disruption to, lost, delayed or not received entries, winner notifications or prizes. The Promoter, the Supplier or its agencies will not be responsible for the non-inclusion of entries as a result of technical failures or otherwise, including any such failure which is within the control of The Promoter or its agencies.
  17. Where a prize is provided by a Supplier, the Promoter accepts no responsibility for inaccuracy of any prize description, and The Supplier is responsible for prize fulfilment.
  18. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect.
  19. The Promoter and the Supplier reserve the right to cancel, amend, withdraw, terminate or temporarily suspend this promotion in the event of any unforeseen circumstances or technical reason outside its reasonable control, with no liability to any entrants or third parties but will use all reasonable endeavours to avoid consumer disappointment.
  20. The decisions of the Promoter are final and binding in all matters relating to the Promotion and no correspondence will be entered into.
  21. The Promotion and these terms and conditions, and any disputes arising therefrom, shall be subject to English law and the exclusive jurisdiction of the English and Welsh Courts.
  22. Data Protection: Any personal information that entrants share with the Promoter will be kept secure and only used in line with these terms and conditions unless the entrant has opted in to future marketing from the Promoter and/or the Supplier. By entering the promotion, entrants agree that their information may be used by the Promoter to administer the promotion and winners consent to give their name and county for the winners’ list.